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Policies & Procedures

Please read carefully

We advise all parents/guardians/students to read our policies and procedures before taking part in our classes.

Policies & Procedures: About

Anti-Bullying Policy

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Shauna Olivia Studios does not tolerate bullying on any level, whether it be; verbal, physical, psychological or cyber bullying. It is completely unacceptable and does not matter if it is once or repeated offences, each case will be treated with an equal level of importance and will be handled with the upmost care. Each student has the right to feel safe, stay healthy and enjoy a positive atmosphere at Shauna Olivia Studios and we strive to keep it that way.

Policies & Procedures: About

Social Media Policy

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The purpose of this policy is to encourage good practice, to protect the school and its employees, and to promote the effective use of social media as part of the school activities.

This policy covers personal and professional use of social media and aims to encourage its safe use by the school and its employees. The policy applies regardless of whether the social media is accessed using the school’s personal equipment, or equipment belonging to members of staff. Personal communications via social media accounts that are likely to have a negative impact on professional standards or the school’s reputation are within the scope of this policy and it covers all individuals working at all levels and grades, including full-time and part-time employees.

Policies & Procedures: About

Photography Policy

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All students must complete a photo/video waiver in order to take part in the class. If the student has not given consent, under no circumstances will their image or name be used in any of Shauna Olivia Studios’ social media, advertisements or website. If however, a student has given consent, their image may be used on our social media, advertisements or website. We will not used specific names, unless authorised by the parent/guardian and if we have advertisements or any form of publicity that includes a central image of the student, we will always ask for authorisation from the parent/guardian.

Policies & Procedures: About

Privacy Policy

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Shauna Olivia Studios are committed to protecting your personal information. We are dedicated in providing a safe environment for all our customers, employees, freelance workers and everybody who comes into contact with us, both physically and virtually (online). This Privacy Statement relates to the use of any personal information provided to us online or via application forms, telephone, email exchange, letters or correspondence. 

Whenever you provide such information, we are legally obliged to use your information in line with current legislation concerning the protection of personal information, including the General Data Protection Regulations (GDPR) and UK Data Protection Act 2018. 

Policies & Procedures: About

Safeguarding Policy

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Shauna Olivia Studios understand that we have an explicit duty to safeguard and protect children, young people and vulnerable adults from abuse as defined in the Children Act 2004, the Education Act 2002 and the Safeguarding Vulnerable Groups Act 2006. Providing a safe environment and to promote health and well-being.

We believe that the welfare of the child is paramount, and that all children and adults at risk regardless of age, disability, gender, race, sexual orientation or identity, or religious belief have the right to equal protection from all types of harm or abuse.

 Complaints Policy

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Shauna Olivia Studios aims to provide a high quality, professional and efficient service and therefore takes all complaints about its service very seriously.

The Principal responds to all complaints and ensures that they are managed efficiently and courteously, as quickly as possible. If the reply is to be dealt with swiftly, it is important that full details are given. Anonymous complaints cannot be processed.

 Behaviour Policy

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At Shauna Olivia Studios we believe in a mutual respect and care for one another. Our students are encouraged to work hard, to support each other, to co-operate with both staff and their peers and to value both their own achievements and those of others. The aim of this policy is to promote good behaviour, respect, self-discipline and excellent working habits. We would also like the students to be aware of what are acceptable behaviour and attitudes and what are considered unsatisfactory.

This policy should be read in conjunction with the Anti-bullying Policy, both of which will be published annually to parents, members of staff and students. The policy takes account of the School’s duties under the Equality Act 2010.

 Equality, Diversity & Inclusion Policy

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Shauna Olivia Studios aims to provide an inclusive, equal and diverse dance school, ensuring that whatever the heritage and origins of  the staff/student community, everyone is equally valued and we all treat one another with respect.

  • We value every individual’s voice

  • We build self-esteem and confidence

  • We understand good and bad

  • We show respect and understanding for others

  • We value the community and world in which we live

We strive to ensure that no member of the dance school community or any other person, through their contact with the dance school, receives less favourable treatment on any grounds which cannot be shown to be justified.

 Customer Service Policy

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Shauna Olivia Studio is committed to providing each customer with a transparent and efficient service. Our aim is to provide the best service and qualifications to our customers.

Shauna Olivia Studios Staff are committed to:

  • Providing calm, courteous and efficient service to every customer

  • Providing accurate and informed responses to queries

  • Providing timely responses to customer queries

  • Treating all customers equally

  • Ensuring fair and open assessment for all candidates and learners

 Puntuality & Attendance Policy

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It is vital that students arrive in good time for their classes and please ensure they have been to the toilet before the session has begun. Always inform the Dance Teacher if you are going to be late. If students are late for class, they may miss vital information and will impede the learning of others and place themselves at risk of injury should they miss the warmup section of the class. If a student is 10 minutes late or more, they will not be permitted to take part in the class, due to health and safety.


Regular attendance is extremely important. If students do not attend on a regular basis, then the development of the class and the individual student will be affected. Exam students’ attendance will be monitored as they prepare for their examinations and assessments and students who fail to attend classes and additional lessons may be withdrawn. This also extends to students taking part in events and shows.

 Show & Events Policy

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Download Forms

  • Collection Form 

  • Medical Form

  •  Video & Photo Waiver

  • Show Participation Form 


School Licences & Certificates 

  • Public Liability Insurance

  • Music Licence Certificate

  •  Pubic Indemnity Insurance 

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